RDIT PRODUCTS
This is the master Addendum, stating the clauses that apply to every RDIT Products app; a given app's specific data categories and retention are in that app's annex, which forms part of this Addendum.
RDIT Products (sole proprietorship, Netherlands, KvK 42143705, Fuchsiastraat 17) as Processor; the customer organisation as Controller.
All processing and storage happens within Atlassian's infrastructure, in the region of the Controller's Atlassian site. We operate no servers of our own and keep no independent copy of Controller data.
None have access to Controller data processed by the apps — they run inside the Controller's own Atlassian tenancy. Two providers support the business itself and are named, located and dated at Sub-processors: Zoho (email, EU) and Cloudflare (website hosting).
Per data type, stated in the applicable annex. On uninstall, app storage is deleted through the Forge platform; data already in the Controller's own Atlassian site is unaffected and remains theirs.
Processing inherits Atlassian's Forge platform controls, including tenancy isolation and encryption in transit and at rest. Credentials are never written to logs, in any environment — enforced in code.
Without undue delay and within 72 hours of becoming aware.
We make available the information needed to demonstrate compliance and contribute to audits on reasonable notice, at most once a year absent a breach or regulatory requirement.
None beyond the region of the Controller's own Atlassian site.